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The Background

KIMSHEALTH is a renowned quaternary care hospital network, offering comprehensive healthcare services ranging from primary to quaternary care across India and the Middle East. Owned and managed by M/s KIMS Health Care Management Limited, a public limited company, KIMSHEALTH began its operations in 1999 with a vision to provide world-class, affordable healthcare services.

Today, KIMSHEALTH operates a vast network of multi-specialty hospitals, known for delivering high-quality healthcare to its patients. Our dedication to excellence in healthcare has earned us prestigious accreditations, including recognition from the National Accreditation Board for Hospitals (NABH) and the Australian Council on Healthcare Standards International (ACHSI), making us the first hospital in India with both national and international accreditations. Our Blood Centre is also NABH accredited, and our laboratory is accredited by the National Accreditation Board for Testing and Calibration of Laboratories (NABL).

KIMSHEALTH stands among the top 10 hospitals in India, with cutting-edge healthcare delivery systems, evidence-based medicine, and a strong focus on quality care. Since the establishment of our flagship hospital in Trivandrum in 2002, we have grown from a 250-bed facility into a 2000-bed healthcare group, with hospitals in key cities such as Trivandrum, Kollam, Kottayam, Perinthalmanna and Nagercoil, as well as international locations in Bahrain, Oman, Saudi Arabia, Qatar, and the UAE.

KIMSHEALTH Nagercoil

Our latest addition, KIMSHEALTH Nagercoil, marks a new chapter in our commitment to delivering world-class healthcare. We are thrilled to announce the launch of a 210-bed, state-of-the-art tertiary care hospital, set to become operational by September 2024. This new facility will be a fully integrated healthcare destination, equipped with advanced medical technology, including a Linear Accelerator and a modern Cath Lab, designed to support precise diagnosis and treatment.

KIMSHEALTH Nagercoil will introduce specialized services that are much needed in the region, such as:

  • Multi-Organ Transplants

  • Comprehensive Cancer Care

  • Orthopedics and Trauma Services

  • Cardiac Sciences

These are in addition to a wide array of multi-specialty and super-specialty departments, all aimed at ensuring excellent clinical outcomes. This new hospital will cater to the healthcare needs of Nagercoil and the surrounding areas, setting new benchmarks in medical care.

A Legacy of Excellence

The doctors at KIMSHEALTH are leaders in their fields, with national and international expertise. Alongside our healthcare services, KIMSHEALTH has a strong commitment to academic excellence, offering 23 different academic programs under our academic wing.

We also extend our healthcare services to international patients through the KIMSHEALTH International Patient Relations Department. From visa assistance and translation services to multi-cultural cuisine options, we ensure that all aspects of our international guests' stay are comfortable and personalized.

At KIMSHEALTH, we blend the principles of holistic care and hospitality with the values of courtesy, compassion, and competence, ensuring that our patients receive the best possible care at every step of their journey.

Group Chairman's Message

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Dr. M.I. Sahadulla

Group Chairman & Managing Director - KIMSHEALTH

KIMSHEALTH has been revolutionizing the art of healthcare delivery through its focus on quality, patient safety and ethical practices. The group has established a fine tradition of healing by upholding the strengths of competence, compassion, technology and digitalization. Today, KIMSHEALTH is the largest healthcare network in the state of Kerala and is among the top leading healthcare organizations in the country.

With a team of dedicated professionals who bring experience and expertise, cutting-edge facilities, world class treatment protocols, we strive to deliver quality care balancing the high expectations of patients and the increasing cost of medical technology. For us healthcare is not just a profession but a calling, where our patients and their families become an integral part of our legacy.

As we complete 22 years, we are now present in six countries, with 1060 doctors and 6,000 direct employees and millions of guests who trust us. Our flagship hospital in Thiruvananthapuram has grown steadily from 300 beds. With the completion of KIMSHEALTH East, the hospital will have 900 beds, taking KIMSHEALTH’s total number of beds to about 2,000 across India and the GCC. KIMSHEALTH East is an outstanding healthcare facility with most modern Operation Theatres, Robotic Surgery Unit, ICUs of international standards and Transplant program for Kidney, Liver, Pancreas, Heart and Lungs. In addition, it will be a center of excellence for wellness, High-risk OB, advanced Perinatology, Neonatology and Cosmetics & Plastic Surgery. The building is designed as highly energy efficient, environment-friendly as well as excelling in design and ambiance with an aspiration for IGBC (Indian Green Building Council) Platinum rating, which is the highest rating for green buildings in India.

We at KIMSHEALTH are committed to our mission “To provide high-quality cost-effective care with courtesy, compassion and competence.” I thank you for your interest in KIMSHEALTH and urge you to discover the difference that we can bring together in the healthcare space.

 

Wish you good health!

Dr. M.I. Sahadulla
Group Chairman & Managing Director
KIMSHEALTH 

Mission, Vision and Values

Our Vision

“To be a leading healthcare organization of excellence that transforms lives through exceptional care”

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Our Values

“Compassion, Affordability, Ethics, Quality, Excellence, Transparency, Innovation, Trust”

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Our Mission

“To provide high-quality cost-effective care with courtesy, compassion and competence.”

Quality Focus

“Quality Never Diluted at KIMSHEALTH”

Since its inception, KIMS is the pioneer in Quality and Patient safety in India and the focus has always been on affordable Safe Quality Care. CMD’s philosophy about quality forms the core of all decisions, whether the issues be centered on clinical, administrative, financial, operations or any other aspect of hospital life.

KIMS is the first hospital in India to get an International (Australian Council for Health standards International) and National accreditation (NABH - National Accreditation Board for HCO) way back in 2006 when quality was comparatively a new concept in Indian healthcare Industry. Currently KIMS is having 8 accreditations in place which includes – ACHSI, NABH, NABL, NABH – Nursing, MIS, Blood bank, ED & NNF Level-III B for Neonatology. These accreditations ensure safe and benchmarked practices in KIMS. We received Patient safety award in the year 2009, Golden peacock award for Quality in Health services in the year 2013 and AHPI award for Quality beyond accreditation. CMD Dr.M.I Sahadullah is the only Asian Healthcare Leader to receive the prestigious ACHSI Golden Medallion for his contribution to Quality and patient safety.

The sustenance of Quality in health care delivery is an essential and important factor which is only possible by implementing effective systems in place. Standardization and uniformity is the accepted norm of patient safety so well laid international and national policies and protocols guide the practices and processes in KIMS. Occurrence variance reporting is encouraged by the management to identify the gaps in processes which is rectified by effective corrective and preventive actions. This keeps the system robust and fool proof .Medical boards are convened to give a streamlined treatment regime to patients with comorbidities.

Key performance Indicator is an effective tool to measure the patient outcome. 72 mandatory indicators help the departments to ascertain that the outcome is measured and benchmarked to international standards. Any spike/trends in KPI are noted by the concerned department and measures are taken to benchmark it to accepted standards. Regular audits are performed on clinical outcomes and these results are published to all staff.

Inculcating quality culture is the first step towards building a quality conscious work force so all employees who join KIMS has to go through a rigorous screening and onboarding program. Clinicians and paramedical staff has to undergo a stringent credentialing and privileging process which ensures that patients are in safe hands. Mandatory on the job training is a part and parcel of enhancing the skills and competencies of staff.

Committees form the backbone of Quality system.13 clinical and10 non-clinical committees contribute extensively to enhance the quality of care.

Client management system is actively used for a better patient experience and to meet the expectation of patients. We have five portals for reporting patient complaints and suggestions. Effective and fast grievance redressal system ensures that patient suggestions and complaints are addressed with due importance. No complaint is left unheard by the management. “Patient first” is the motto preached and practiced by the management and staff in KIMS.

Striving for excellence in healthcare delivery keeps our ranking in top 5 hospitals in India. Clinical governance and ethical practices helps us in developing future generations of safe and ethical healthcare advocates.

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